EN-Privacy Policy
Last Updated: Dec.10 2024
1.Introduction
This Privacy Policy explains how HOMILEN ("we," "us," or "our") collects, uses, and protects your personal information when you use our websites, mobile applications, and related services (collectively, the "Services") across our automotive electronics and kitchen appliance divisions.
By using our Services, you agree to the terms of this Privacy Policy. The English version of this policy is the legally binding version. Any translated versions are provided for convenience only and will not modify the terms of the policy. If there is a conflict between the English version and a non-English version, the English version will take precedence
2.Information We Collectduction
We collect information that you provide directly to us, such as when you create an account, contact us, or make a purchase. This may include:
Contact Information: Name, email address, phone number, shipping address.
Account Information: Username, password, and profile data.
Payment Information: Credit/debit card details (processed by our third-party payment processors).
Communications: Records of your correspondence with us.
Device Information (for connected products): For our smart automotive electronics and kitchen appliances, we may collect device serial numbers and usage data to provide core functionalities like remote control and firmware updates.
We also automatically collect certain information via cookies and similar technologies when you use our Services. Please see our Cookie Policy below for more details.
3. How We Use Your Information
We use your information for purposes including:
To provide, maintain, and improve our Services.
To process your transactions and manage your orders.
To communicate with you about products, services, and promotional offers (where you have consented, as required by law).
To personalize your experience and for internal analytics.
To ensure the security and integrity of our Services.
4. Sharing Your Information
We do not sell your personal information. We may share your data in the following situations:
With trusted service providers who assist our operations (e.g., payment processing, order fulfillment, data analysis).
If required by law, or to protect our rights and the safety of our users.
In connection with a business transfer, such as a merger or acquisition.
5. International Data Transfers
Your personal information may be processed in countries other than your own. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy, using appropriate safeguards like standard contractual clauses where required.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete your information, and to object to or restrict certain processing. You can also opt-out of marketing communications at any time by using the unsubscribe link in our emails. To exercise your rights, please contact us at support@homilen.com
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our Services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy. The "Last Updated" date at the top will indicate when changes were made. We will notify you of any material changes as required by law.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@homilen.com